CUSTOMER SERVICE EXECUTIVES - HOW TO REACH

[Diana]

AOL
Corporate HQ: 703-265-1000
Customer Service: 800-827-3338
High Speed Broadband Support: 1-888-849-3200
Billing: 1-888-265-8003
Cancellation: 1-888-265-8008
General: 1-800-827-6364
Nicholas J. Graham, VP of Corporate Communications, Spokesperson
Ron Grant, President/CEO
Kim Partoll, EVP, Customer Managerment (D.C.)
AOL is owned by Time Warner 212-484-8000

AT&T MOBILITY (Wireless) (formerly Cingular)
Ralph de la Vega
President/CEO, AT&T Mobility
[e-mail]

AT&T MOBILITY (Wireless) (formerly Cingular)
John Stankey
Group VP - Operations Support (including customer service) and Group President - Telecom Operations, Mobility
[e-mail]

AT&T MOBILITY (Wireless) (formerly Cingular)
James W. Callaway, Senior Executive VP - Operations
[e-mail]

BANK OF AMERICA
800-900-9000
Kevin Murray
Chief Financial Officer
212-852-1864
[e-mail]
Ms. Betty C. Bates
President, Atlanta
404-968-4979
[e-mail]

Bank of America Corporation 114 West 47th Street
New York, NY 10036
USA
Last Updated 06/24/2009 by BusyPan27
Barbara J. Desoer
Global Technology & Operations Executive
[e-mail] (e-mail not working, researching)
Kenneth D. Lewis
CEO/President
[e-mail] (e-mail not working, researching)

BEST BUY
Brian Dunn, President & Chief Operating Officer (COO),
888-237-8289, [e-mail]

CARBONITE (on-line computer back-up)
Jeff Robison, VP, Customer Service
[e-mail]

COMCAST
Rick Germano
Senior Vice President of Customer Operations,
[e-mail]
Mitch Bowling, Senior V.P. & General Manager, Internet Service
[e-mail]
Frank Eliason, "National Customer Service Outreach"
[e-mail]
Jon Danielsen
[e-mail]
Area Director of Operations - Chicago West

COUNTRYWIDE FINANCIAL
David Thornton, Senior Vice President, Customer Care, 818-225-3000

EXPERIAN (credit reporting agency)
714-830-7000
e-mail format: [e-mail]

FEDERAL EXPRESS

David Rebholz, Executive VP Operations
[e-mail]
Rodger Marticke, Executive Vice President, Chief Operating Officer

FREECREDITREPORT.COM
800-388-8725

GE
Ray Graft, General Manager, Appliance Div.
203-373-2211
[e-mail]

GE - Address - Consumer Relations
GE Appliance Headquarters
Appliance Park
Bldg. 6
Suite 129
Louisville, KY 40225

GE Consumer Relations
800-386-1215, prompt 5233 for a human
This number is for consumers having major problems with appliances that are out of warranty. They can tell you about appliances that are being repaired at no charge due to many complaints from consumers.

HSN (Home Shopping Network)
Mark P. Ethier, Chief Operating Officer/Executive V.P.
212-314-7300 HQ
727-872-1000 Int'l. HQ
[e-mail]

J.C. PENNEY
Myron E. (Mike) Ullman, III
CEO
[e-mail]
800-953-9421
Dorothy Hadley
Customer Service Manager
[e-mail]
972-881-4926

MACY'S
Andrew Stoner
Director Customer Service
513-579-7001
[e-mail]
Cincinnati, OH
Mary Benjamin
Director Customer Feedback
513-579-7000
[e-mail]
Cincinnati, OH

MAJOR APPLIANCE CONSUMER ACTION PROGRAM
20 North Wacker Drive
Chicago, IL 60606
[phone]
Write a letter to them if you cannot get satisfaction from a mfr.

PAYPAL
[phone] Customer Service
Jason Nielsen
Vice President North America Operations
Omaha, NE
[e-mail]
[phone]
For a list of contact names & e-mail addresses, visit:
http://www.screw-paypal.com/paypal_contact_information.html

SAKS FIFTH AVENUE
Andrea Robins
Director of Customer Service
New York City
212-940-5032
Andrea Robins
Director, Customer Service
[e-mail]

SAM'S CLUB
866-746-7726 Customer Service
To reach a live person, hit O 15 times
Corporate HQ, Bentonville, AR
479-277-7000
Robyn Babbitt, Operations Communication Manager
Dex McCreary, Director Wine/Beer/Spirits
Gregory E. Spragg, EVP, Merchandising and Replenishment/Operations
www.samsclub.com

SEARS
Sears National Customer Relations
333 Beverly Rd.
Hoffman Estates, IL 60179
847-286-2500
Sears Consumer Credit Counseling
800-877-8691
The credit division is owned by CitiCorp
Paul Galant, CEO, Citi Cards
[e-mail]
212-559-1000

SPRINT
Bob Johnson
Chief Service Officer
[e-mail]

T-MOBILE
Nan Waugh, Director of Operations at T-Mobile USA
(Customer Service Executive), 303-888-7534
T-Mobile Customer Relations
P.O. Box 37380
Albuquerque, NM 87176-7380
Robert Dotson
President and Chief Executive Officer
[e-mail] AND/OR [e-mail]

Cole Brodman
Chief Technology and Innovation Officer
[e-mail]

Brian Kirkpatrick
Executive Vice President and Chief Financial Officer
[e-mail]

Dave MillerSenior Vice President and General Counsel
[e-mail]

Larry Myers
Senior Vice President and Chief People Officer
[e-mail]

Denny Post
Senior Vice President and Chief Marketing Officer
[e-mail]

John Birrer
Senior Vice President Customer Service
T-Mobile
12920 SE 38th Street
Bellevue, WA 98006
Desk 425-383-6072
[e-mail]

Neville Ray
Senior Vice President, Engineering Operations
[e-mail]
Executive Response Team
[e-mail]

Investor Relations
[e-mail]

René Obermann
Chief Executive Officer (CEO)[e-mail]

Hamid Akhavan
Board member for T-Mobile, Product Development, Technology and IT
[e-mail]

Manfred Balz
Board member for Data Privacy, Legal Affairs and Compliance
[e-mail]

Reinhard Clemens
Board member for T-Systems
[e-mail]

Guido Kerkhoff
Board member for South Eastern Europe
[e-mail]

PR company
Waggener Edstrom
[e-mail]

TRANSUNION
Disputes:
http://transunion.com/disputeonline
[phone]
TransUnion Consumer Relations
Fullerton, CA

UNITED Airlines
Glenn Tilton, CEO, [e-mail]

VERIZON
JoAnn Sears
Associate Director, Customer Loyalty
Executive Customer Service Desk: 845-365-7700
Michael (Mike) Childress, Customer Service Manager, Bloomingdale, IL (Chicago)

VONAGE
[phone]

XBOX
1–800–4–MY–XBOX
Obtain a reference number for your problem as quickly as possible.
Hang up and call the escalated support number, 866–506–3826.

WAL-MART
(800) WAL-MART
Steve Sorenson
Customer Relations Manager
[e-mail]
479-273-4000