Customer Service Advisor

Get Help with Customer Service Nightmares

Did you know that it takes 2+ weeks, or longer, for Wal-Mart to get a first-class mailed gift card to the recipient, after supposedly shipping it. You might want to think twice about buying one if you don't have at least 3-4 weeks before someone's birthday.

Great customer service Wal-Mart! NOT.

This is very embarrassing. I don't understand why Wal-Mart couldn't get a gift card there in 10 days. My friend got NO BIRTHDAY PRESENT from me. It hurt her feelings.

The card was ordered 09/15 and supposedly shipped 09/17. It finally arrived 10/02 after I had already cancelled it. It took me 3 hours on the phone to get my refund straightened out.

I won't try this again.

Tags: wal-mart, wal-mart+gift+card, walmart, walmart+customer+service, walmart+gift+card

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